Monday, April 30, 2012

Amazon problem: Group my items into as few shipments as possible doesn't work in many cases

Every time you place an order on Amazon that is sold or shipped by Amazon LLC, you can choose from one of the following shipping preferences:

  • Group my items into as few shipments as possible

  • I want my items faster. Ship them as soon as they become available (at additional cost)



But even if you choose the "Group my items into as few shipments as possible" when ordering all items from Amazon, chances are Amazon will send you several packages:
When you choose the option to "Group my items into as few shipments as possible," we combine shipments where we can. Since we don't always have all the items you order at the same fulfillment center, we can't always send everything in one package.

To fill your order as quickly as possible, we will ship order from multiple fulfillment centers in separate shipments.

For each shipment in your order, we charge a portion of the total per-shipment fee plus the per-item fee for each item in that shipment. Your total shipping charges reflected the amount you would have paid if your items had all been shipped together.

Our website offers items for sale both by Amazon.com and by registered sellers. You can add items sold by Marketplace sellers as well as items that are sold by Amazon.com to your Shopping Cart. You'll only need to fill out our order form once, but the items will be divided into separate orders based on seller. If the seller of an item isn't Amazon.com, you'll see the seller's name on the Shopping Cart summary page and in our order form.

When you buy from a seller, the seller will process and ship your order. Items ordered from one of these sellers will have separate shipping charges.


Most shipping forwarders like Shipito charge either for package consolidation or for every incoming package, so beware of the additional charges you may have due to several shipments.

If you have the same problem with Amazon, try to contact their support. The more requests like this they have, the more attention they will pay to customers using shipping forwarders.

4 comments:

  1. The option to cancel the order if group shipping is not available would be GREAT

    ReplyDelete
  2. At what stage can you use this option and where can you find it?

    ReplyDelete
    Replies
    1. You may find this option during checkout when choosing Shipment & Payment options under the "Choose a shipping preference" http://i.imgur.com/WpYwVZh.png

      Delete