Friday, April 22, 2011

Fedex vs. USPS: Fedex is about service and USPS is about lost anddamaged packages?

My post about Comparison of Shipito and BundleBox had an immediate reaction from Nicola M.:
If you are a user that is likely to ship expensive pieces of apparel, shoes, hightech, gear/equipment - you might want to try BundleBox.

USPS is NOT comparable to FedEx. FedEx is the most cost-efficient. It provides a much better service than USPS. USPS is a lot cheaper but there are a lot of issues with packages being lost, broken, etc - Not to mention the fact that USPS offer a very poor customer service, compared to FedEx.

The level of service is key to explaining the different shipping rates.
...
If I may object to the way you conducted your comparison, I am not sure you are comparing apples with apples.


I do recognize that I wasn't able to compare shipping rates of Fedex when sending via BundleBox and Shipito. The reason for that is that the Shipito calculator didn't show me any rates for Fedex.

Another reason for me not to use Fedex is because they don't seem to have a customs broker in Russia at all (!). So unless I want to risk my package to be returned, there is no reason to use it (Note that you will need to pay the return fee in case of return). One can try to send the following package to Russia:

  1. Declared value up to 200 EUR

  2. Weight up to 20 Kg.

  3. Up to five identical pieces in one parcel. (Can be 5 pieces of "A" and 4 pieces of "B" = 9, but not 6 pieces of "A")

But even Nicola has mentioned that Fedex is for expensive pieces of apparel, shoes, hightech, gear/equipment, so Fedex is clearly not an option for Russia. Now let's leave Russia alone.

As for Fedex in general, Shipito offers "huge discounts negotiated" on behalf of their customers. And it has a warehouses in Portland, Oregon. Any purchase shipped to Oregon is not charged sales tax.

Is Fedex about service and USPS about lost and damaged packages?


I must admit that USPS is not ideal. But none of my packages arrived damaged and none of them were lost. I really had some problems with the Russian post, and I couldn't get any reply about package I filed a claim about for more than a month. But this has nothing to do with USPS.

During the last 3+ years I received 240+ packages that were sent mainly by USPS and UPS to my Shipito mailbox. And I sent all my consolidated packages to Russia via USPS Priority Mail and USPS Express Mail. Plus I got more than 30 packages from US sellers, who sent them to me directly via USPS and UPS. Nothing was damaged or lost (not my HP Envy laptop, not my Panasonic TM700 Camcorder, not 3 my Kindle book readers, not my pretty expensive clothing from private shopping clubs like Ideeli.

Shipito: 244 packages received, 34 packages sent



I didn't have any problem with Fedex as well. But I was really disappointed when they left a couple of my packages at the entrance of an apartment house in San Francisco. They didn't even try to call me. This was the time I decided to avoid them, since I didn't see any reason to pay higher fees for such a service.

Even if you don't like USPS, you can try to use UPS instead. There might be more risk to use USPS instead of UPS, Fedex or DHL, and the USPS service might be worse than what alternative companies offer, but at least your USPS packages can be insured and have tracking numbers.

Share your experience with USPS, UPS, Fedex, DHL,...


Do you have a different experience with USPS, UPS, Fedex, DHL? Do you use any alternative services like Shipito Air Mail? Please share your thoughts.

Thursday, April 21, 2011

What is package consolidation and can you save by consolidating packages when using Shipito?

Shipito Package Consolidation


Package consolidation is a process where packages are taken and put in one bigger box. When Shipito consolidates packages, they use a box you selected on consolidation page (usually USPS size limit 26"x13"x13").

Package/Parcel Consolidation: Bigger box vs. smaller box


A bigger box is available on Shipito (36"x17"x17"). But please note that the bigger box has limitations for choosing shipping methods (some countries have lower size limits for postal shipments). You will see if you can select your preferred shipping method on consolidation page.


Also note that big and heavy packages increase risk of damages during shipping. The 36"x17"x17" box is riskier to ship than the 26"x13"x13" box.


If you need bigger box, Shipito has offers a 37"x37"x26" box which is really big (you can use it for DHL, FedEx Freight or Shipsourcing container). You can also place a special request and Shipito will pack your packages on the pallet (might not be cheaper due to the weight and cost of the pallet).

Also note that some dimensional weight is used for some shipping methods, but Shipito employees usually try to use the smallest box possible.

If it is not possible to consolidate all packages/parcels into ONE box


Shipito tries to consolidate all packages in one box. If that is not possible they automatically use another box. You can also select to return extra packages back in your mailbox on the consolidation page.

Remove retail packaging vs. removing ALL packaging vs. keeping outside box


Another useful feature that Shipito offers is the Package removal.


For example retailer sends a pair of shoes packed in the nice retail/product box which is placed in bigger box for shipping. There are three options available:

  • Keep outside box (they will consolidate the box as received)

  • Keep retail packaging (outside box is thrown away, shoe box stays)

  • Remove all unnecessary packaging (shoe box is thrown away, only shoes are packed)
Shipito package consolidation page: Keep outside box, Keep retail packaging, Remove all unnecessary packaging Shipito package consolidation page: Keep outside box, Keep retail packaging, Remove all unnecessary packaging




If you are concerned about fragile items, you can place a Special request, so that Shipito can add extra packaging material. Or just keep fragile items in original boxes (for extra layer of protection).


Note that by removing all unnecessary packaging you can save on shipping a lot, since packages become smaller and lighter. But please note that if you will need to return an item, it will have to return it in retail packaging.

Can't I just order multiple items from a large online store like Amazon and avoid consolidation?


Amazon prices are usually good, but sometimes you may find the same stuff cheaper elsewhere. Besides the major problem is that even if you make a single order, there are several reasons why you may get it in multiple packages:

  • Amazon has a marketplace. Orders from many sellers of the marketplace are not fulfilled and shipped by Amazon itself.

  • Some items are shipped from different Amazon fulfillment centers.

  • Orders marked as gifts may arrive as several packages.

But this list doesn't seem to be complete. For example, I ordered 4 toys from Amazon last week. All these toys were fulfilled and shipped by Amazon. All 4 toys would fit into a 26x13x13 box. But Amazon has sent these toys in 3 packages, although they were sent from the same fulfillment center and all of them were shipped the same day.


Many other online retailers besides Amazon have sent me multiple packages instead of only one. But if you use Shipito, you can always upgrade your free service plan to Virtual Mailbox to enable package consolidation if you need it.

How to enable Shipito Package Consolidation


You will need VIRTUAL MAILBOX or NEW VIRTUAL MAILBOX service plan. Personally I use the VIRTUAL MAILBOX for $50/year. You can also use it for $10/month.

How to change / upgrade your "INDIVIDUAL PACKAGES" service plan to enable package consolidation:
  1. Login to your Shipito account.

  2. Click onto "Show / hide" beside "Your Shipito and Home Address"

  3. Click onto "change / upgrade" beside "Shipito ENG - INDIVIDUAL PACKAGES"

  4. Select VIRTUAL MAILBOX or NEW VIRTUAL MAILBOX
Change / upgrade Shipito Service Plan


Can you Save by Consolidating Packages?


I've been using Shipito Virtual Mailbox for 3 years. I used to pay $50 for the Virtual Mailbox plus $2 for every consolidated package. Now I pay $100 per year for the same Old Virtual Mailbox plan. I've consolidated 240+ packages into 29 (one of the packages and a magazine were sent without consolidation, one of the packages was returned to the seller, two packages were transfered from Oregon warehouse to Torrance). This allowed me to save $11'114.64 - $50*2 - $100*2 = $10'814.64 where $50*2 is the cost of the Virtual Mailbox for 2 years and $100*2 is the cost of the Old Virtual Mailbox for another 2 years.

Shipito package consolidation savings



One of the best savings for me were with jewerly items. The lowest shipping rate fee for me that comes with tracking costs about $41 (cheaper methods are also available, but I prefer to be able to track my packages), plus I pay $8.5 for mailing my package out. If I consolidate 2 jewerly items, I still pay $41 + $8.5, plus I pay $4 for 2 packages being consolidated. And if I consolidate jewerly packages with something bigger, I can save even more, because jewerly is small and weighs almost nothing.


Also I always remove shoe boxes during consolidation. It allows to save a lot, although I lose a chance to return items due to the lack of the retail packages.


It is interesting that sometimes you can save not only by consolidating, but also by just repacking. This happens even with online retailers like Amazon when they send some small item in a much bigger package.


Share your experience about consolidating packages


Do you consolidate packages? Do you remove retail package?

Links


Visit the Shipito web-site

Monday, April 18, 2011

Shipito.com alternatives. Part 1: BundleBox.com review and comparison with Shipito

BundleBox provides you with your personal USA parcel forwarding address. Registration takes a minute, and your address is available immediately. BundleBox has no registration or subscription fee. With your BundleBox address, now you can shop at any USA website, using your BundleBox address as your delivery address.
Once your purchases arrive at your BundleBox, we will notify you via email. When you are ready, and received all your purchases, you can book the shipment of your purchases to final destination.

BundleBox offers an Fedex express delivery service of 2-3 days and a Fedex regular delivery service of 4-5 days. The more items you bundle, the better our international shipping rates get.

Additional services

  • Buy For Me personal shopper service: If the USA website does not accept your credit card, we can purchase the item on your behalf. Just let us know what you want and we'll buy it for you.

  • Suite Insurance: You can insure your purchases while they are in your BundleBox against damage or loss up to a value of $10,000.

  • Repack & consolidation service: BundleBox offers a repacking and consolidaton service to save on shipping cost and to ensure that your purchases are extra protected.

Comparing BundleBox and Shipito shipping rates


Unlike Shipito, BundleBox offers shipping via Fedex only. It might be the most reliable shipping method, but it is the most expensive one:

BundleBox Shipping rates for Canada destinations


Weight, kgExampleDelivery service
ExpressRegular
0.25CD, DVD, NecklaceBundleEnvelope - CA$26.00CA$33.71
0.5Adidas tank top, Tshirt, Watch, Xbox GameBundlePack - CA$33.98CA$35.78
0.9Camera, Baby fleece jacket, Cosmetics, Track SuitBundlePack - CA$33.98CA$35.78
2.5Laptop, Set of kitchen knives, 2 pairs of Jeans, Jumper, Pajamas, iPad, eBook reader, CoatCA$49.70CA$48.26
5Boots, Baby doll, Ugg BootsCA$60.09CA$59.33
10Cowboy Hat, Power tools, Home Server, Steering wheel cover, 3 pairs of shoesCA$90.59CA$79.86
25Electric guitar, TVCA$158.61CA$140.45
50Kitchen chairCA$250.55CA$213.59
100Lounge chairCA$507.41CA$456.67


BundleBox Shipping rates for the U.K. destinations


Weight, kgExampleDelivery service
ExpressRegular
0.25CD, DVD, NecklaceBundleEnvelope - £18.94£28.25
0.5Adidas tank top, Tshirt, Watch, Xbox GameBundlePack - £25.37£30.51
0.9Camera, Baby fleece jacket, Cosmetics, Track SuitBundlePack - £25.37£30.51
2.5Laptop, Set of kitchen knives, 2 pairs of Jeans, Jumper, Pajamas, iPad, eBook reader, Coat£48.04£41.78
5Boots, Baby doll, Ugg Boots£61.08£54.72
10Cowboy Hat, Power tools, Home Server, Steering wheel cover, 3 pairs of shoes£90.42£74.00
25Electric guitar, TV£168.45£115.67
50Kitchen chair£307.42£177.16
100Lounge chair£549.60£316.89


BundleBox Shipping rates for Australia destinations


Weight, kgExampleDelivery service
ExpressRegular
0.25CD, DVD, NecklaceBundleEnvelope - AU$30.75AU$42.39
0.5Adidas tank top, Tshirt, Watch, Xbox GameBundlePack - AU$37.83AU$49.28
0.9Camera, Baby fleece jacket, Cosmetics, Track SuitBundlePack - AU$37.83AU$49.28
2.5Laptop, Set of kitchen knives, 2 pairs of Jeans, Jumper, Pajamas, iPad, eBook reader, CoatAU$79.53AU$81.21
5Boots, Baby doll, Ugg BootsAU$112.66AU$116.66
10Cowboy Hat, Power tools, Home Server, Steering wheel cover, 3 pairs of shoesAU$182.65AU$184.48
25Electric guitar, TVAU$345.97AU$317.85
50Kitchen chairAU$651.61AU$435.08
100Lounge chairAU$1146.11AU$765.35


BundleBox Shipping rates for Russia destinations


Weight, kgExampleDelivery service
ExpressRegular
0.25CD, DVD, NecklaceBundleEnvelope - RUR1609.12RUR2956.93
0.5Adidas tank top, Tshirt, Watch, Xbox GameBundlePack - RUR1954.98RUR3013.19
0.9Camera, Baby fleece jacket, Cosmetics, Track SuitBundlePack - RUR1954.98RUR3013.19
2.5Laptop, Set of kitchen knives, 2 pairs of Jeans, Jumper, Pajamas, iPad, eBook reader, CoatRUR4020.39RUR3447.60
5Boots, Baby doll, Ugg BootsRUR5216.59RUR5356.04
10Cowboy Hat, Power tools, Home Server, Steering wheel cover, 3 pairs of shoesRUR9384.70RUR8189.01
25Electric guitar, TVRUR17289.12RUR13956.70
50Kitchen chairRUR30041.36RUR18517.86
100Lounge chairRUR59666.55RUR36779.19


Bundlebox shipping rates: Canada
Bundlebox shipping rates: Canada

Bundlebox shipping rates: the UK
Bundlebox shipping rates: the UK

Bundlebox shipping rates: Australia
Bundlebox shipping rates: Australia

Bundlebox shipping rates: Russia
Bundlebox shipping rates: Russia


It costed me $121.89 to ship my last 12.30 lbs (5.58 kg) 17"×13"×10" (44×34×26 cm) package to Russia via USPS Express Mail International. Compare with $290 for a 10.00 lbs package sent by Fedex Regular Mail via BundleBox. So even if you pay $50/year for the "VIRTUAL MAILBOX" plan on shipito (there are other options available as well), it will still be cheaper to use Shipito.

Shipito 12.30 lbs package sent via USPS Express Mail InternationalShipito 12.30 lbs package sent via USPS Express Mail International



And even if you want to use Fedex only, Shipito offers FedEx, FedEx MPS, Fedex Freight. Plus you will be able to use other shipping methods in the future (USPS Express Mail, USPS Priority Mail, USPS Flat rate box and Flat rate envelope, UPS, Polonez Parcel, TNT, Shipito Air Mail and DHL).

Comparing additional features of BundleBox and Shipito


Like BundleBox, Shipito offers package consolidation and assisted purchases. BundleBox has no hidden charges, no checkout fees, no ongoing monthly fees. Shipito fee structure is slightly more difficult depending on whether you want to consolidate your packages or not, but still it is pretty simple.

Bottom line: Shipito is a clear winner


I prefer Shipito to BundleBox. Any idea why to use BundleBox?

See the total cost of sending packages via Shipito from the USA to Russia:

Are Ashford.com and TheWatchery.com watches 100% real authentic watchesor not trusted and legit?

Requests I got about whether Ashford and TheWatchery watches are real, authentic, trusted, legitimate or fake


After posting coupon codes for Ashford and coupon codes for TheWatchery in 2008-2009, I got dozens of requests about authenticity and legitimacy of the watches sold on these web-sites:
are ebel watches sold on ashford.com real
comments on ashford watches authenticity
are ashford watches real?
is ashford.com for real
does ashford.com sell real watches?
does ashford sell authentic movados
does ashford sell authentic watches
ahford sale real?
ashford watches gucci satisfied
ashford authentic watches
ashford watches fake
ashford is it real authentic trusted or not
is there is realy authentic watches ashford
is ashford.com real?
are ashford.com watches real?
ashford.com legit cartier
ashford.com real watches
ashford watches trusted?
is the watch at ashford.com 100 % authentic
counterfeit watches ashford
is ashford watch authentic?
ashford watches authentic
does ashford sell authentic watches
are watches from ashford real?
ashford legit concord
ashford real watch
ashford authorised dealer for harry winston watches
ashford jaeger lecoultre authorized distributor
ashford.com fake or real
thewatchery.com real
"the watchery" legitimate


My shopping experience on Ashford and TheWatchery proves the watches are real and authentic


Real authentic Women's watches from Ashford and TheWatchery: Hamilton, Concord, Movado
Real authentic Women's watches from Ashford and TheWatchery: Hamilton, Concord, Movado

I've bought the following watched from Ashford.com and TheWatchery in 2008:

Watches bought on Ashford.com: Hamilton, Raymond Weil, Guess, Anne Klein

I'm not an expert in watches, but I'm sure these watches are 100% real authentic watches. The only problem I had is that the battery of Movado Revi watch died after 3 months of usage, so I had to replace it (Not a big problem considering a 90% discount from the retail price). All other watches still work just fine, and we don't correct time on them manually. If they had been fake, I guess all of them would have died already. At least counterfeit watches usually run too fast or too slow, or their exterior shows their low quality in less than a year. Besides you can definitely notice the quality by the interior unless you buy something very cheap. So Ashford and TheWatchery are not a scam or fraud.

If you are an expert in watches, I can provide you pictures as well as take a look onto things that can confirm that my Concord La Scala, Raymond Weil, Hamilton, Movado, Seiko, Bulova, Guess are 100% real authentic watches.

I can recommend Ashford and TheWatchery watches as 100% real, authentic and legitimate


I'm still happy I have bought 100% real authentic watches on Ashford and TheWatchery! I can recommend to purchase watches in both shops.